Warranty
We built our reputation on quality and performance. Mundaka Optic sunglasses are guaranteed free from manufacturing defects for the lifetime of the product. Goggles, clothings, and accessories are fully warranted against defect in material and workmanship up to 1 year from date of purchase. Receipt must be provided as proof of purchase.Mundaka Optic is only obliged to replace or repair products that the Mundaka Optic after-sales service agrees are defective. All returns must be sent to Mundaka Optic’s Warranty Centre at the country’s main distribution warranty office. Mundaka Optic will pay the freight for return shipment if product is proven defective. Any repair or replacement of any product under this Limited Warranty is not applicable to normal wear and tear, including scratches or paint chipping, or for any damage caused by misuse, abuse, unauthorized modification or repairs, accidents, heat, improper maintenance or care, incorrect setup or any other irresponsible use.
If Mundaka product is proven defective, so we will replace it at no cost to you. And, if the product is not considered defective, Mundaka optic will repair your product at a reasonable charge with your authorization. This warranty applies only to Mundaka Optic products purchased from an authorized dealer and is valid for the original purchaser only.
Marche à suivre
Complétez le formulaire de garantie ci-contre.
Vous recevrez un mail récapitulatif de votre demande.
Notre service après vente examinera les photos de votre produit endomagé et reviendra vers vous pour la suite de la procédure.
Note: Nous n'acceptons que des images au format ".jpg" ou ".pdf" d'une taille inférieure à 4 Mb.
Vous avez une question ?
Contactez notre service après vente,par mail
à l'adresse :
shop@mundakaoptic.comNotre service est ouvert du lundi au vendredi :
8h00 à 12h00 et 14h00 à 17h00